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By Payal S. Razdan
Header image by Rich Denmark
Proper hydration is an important element in the health and safety of athletes and sports enthusiasts. The ability to eliminate these fluids is equally essential in maintaining fluid balance and physical comfort. Appropriate physical protection is critical when diving for extended periods of time, both in colder temperatures and contaminated water. There are also times when professional and safety divers must remain suited when providing surface support. Drysuits offer the protection needed but require additional accessories in order to make it possible to stay in the suit for prolonged periods.
Traditionally, external urine collection systems (eg, adult diapers/nappies and external catheter systems) are used in settings when stopping or removing protective gear is not optimal. Understanding some of the anatomical and technical considerations needed to take care of this most basic physiological function may help divers select the right device for them and manage any potential complications that may arise.
Early Urine Management
What we now call ‘standard diving dress’ first evolved from ‘closed-dress’ (diver completely enclosed in helmet and flexible dress with hands exposed) during the 1830s. In the early 1840s, while working on the wreck of the Royal George off Portsmouth in Southern England, Augustus Siebe made gear modifications to meet divers’ needs and suggestions. This work eventually led to ‘standard-dress,’ but an option for external catheter systems did not follow until some 40 years later. In the 1930s, commercial diving systems initially held the urine in a catchment bag connected to a one-way overboard discharge valve that was opened once on the surface. Modernization eventually made it possible to void while immersed. These systems were incorporated into technical diving around the mid-90s, but were still designed exclusively for use by men.
According to Peter Dick, editor of the International Journal of Diving History, while some women were diving during the 19th century, it was not until the early 1930s that females began coming into the sport, some by way of diving their own homemade gear. It was not until after World War II that women began to take to sports diving in larger numbers. Equipment modifications eventually evolved to include women’s needs, albeit slowly. A female-friendly version of an external urine collection device was not available until the early 2000s. Until this point, women had been limited to either holding, self-catheterization, or nappies (adult diapers). For women divers, there are various types of external urine collection devices: portable urinals, female urination devices (FUD), nappies, and the external catheter systems; however, the latter two appear to predominate.
Nappies were the original go-to device and remain commonplace in diving. Although they seem to be underappreciated, they are easy to don. While divers may choose to rely on store-bought brands there is an incredible, almost overwhelming, variety available online.
Nappy selection can be a science. Different brands allow for varying usable capacities up to an astounding 95 oz (2.8 L) with the Dry 24/7 Max AbsorbencyTM1. “While nappies may be preferred for shorter dives, it is about the right tool for the job” said Beatrice Rivoria, marine biologist and technical instructor with Zero Emissions who prefers nappies for short dives. Contrary to what some divers might believe, brands with max absorbency could be used for extended dive times. Additional features to consider are the wet thickness (how thick the product becomes at usable capacity), wicking distance, cost per brief, dimensions, and accessibility. Like with any diving equipment, it is best to try different options when possible. Some manufacturers and retailers are willing to send samples.
Nappies are available as either pull-on underwear style or tabbed briefs, the latter allowing you to slip out of and into a fresh nappy without the need to completely disrobe. This can be useful for instructors doing multiple dives per day, for individuals surrounded by ice and snow, for divers with no access to restrooms, for those where privacy is limited to sparse leafless bushes, and for those subjected to the buzzing gaze of a fellow diver’s drone. Women divers may also want to consider that perhaps different nappies may be needed for different types of diving.
The major downsides include possible leaks, discomfort, increasing bulk (when wet), skin irritation, increased risk of infection, and embarrassment. Also, depending on the type of nappy—tabbed or pull-up—they may present challenges between dives because of privacy issues. Nappies may not be the optimal choice for the environmentally conscious since they are not recyclable. Disposal during remote and/or expeditionary diving may also be inconvenient.
Leakage is generally a consequence of poor fit and/or inadequate absorbency. A healthy woman may experience a normal urge to urinate at approximately 300-400 ml and a strong need at about 400-600 ml.2 Even with the right fit, overflow can occur if the capacity of the product is inadequate for the diver’s urination needs and/or intended for light to moderate bladder leakage (e.g., such as during a sneeze) rather than sudden normal continuous flow. The risk for leaks is less likely with slow or intermittent streams, but the same could be said for all external urine collection devices. While nappies have both benefits and drawbacks, it is important to note that they may also be the only option for some divers who cannot use external catheter systems.
External Catheter Systems
External catheter systems have three main components: the external collection device (ECD), a catheter (tubing), and a discharge or relief valve (also called the P-valve), where the urine exits (Image). The ECD is the human-catheter interface that connects the external genitalia or pubic area to the catheter. For men, the ECD is a disposable sheath that fits over the penis like a condom with an opening at the tip to allow drainage. Condom catheters come in a surprising variety of different sizes, shapes, materials, and adhesive options (e.g., self-adhesive WideBand and Freedom) depending on the medical manufacturer. The ECD for women is a reusable one-size-fits-all elongated cup-like reservoir manufactured by either She-P (Fred Devos, co-owner of Zero Gravity Dive Center originally coined the name in 2007 after seeing a prototype), or SheWee Go.
The She-P reservoir is a handmade, medical grade, hypoallergenic silicone device encircled by a flat rim that is adhered to the skin using medical grade adhesive. The material is soft, allowing the shape to be altered somewhat by the user. The newest She-P version 3.0 has evolved to include slight concave modifications to the shape of the rim from the She-P Classic. The SheWee Go is a natural gum rubber device with a rounded ridge and is secured, rather than adhered, in place with three adjustable straps. Both male and female ECDs connect to a catheter allowing urine to flow toward the P-valve attached to the drysuit’s upper leg.
The P-valve is either balanced or unbalanced. The primary difference is that balanced valves remain open during the dive, allowing the pressure inside the catheter to equalize throughout the dive; whereas unbalanced valves remain closed (except for during urination). Unbalanced valves must also be primed (pre-dive urination) to remove the air space in the catheter. The urine passes through the tube, out the valve, and away from the body. Women are often advised to use balanced P-valves. It has also been suggested that the risk of complications with a P-valve may be less with a balanced valve.
According to informal online surveys on two Facebook groups (“Girls That Tech Dive” and “Cave Diving Mermaids”), a majority of participants stated that they used a She-P either alone or with backup leakage protection (e.g., nappy, an incontinence pad, or maxi pad). A review of various online retailers also seems to indicate that the She-P is more readily accessible. Alex Vassello from Custom Divers, and creator of the SheWee Go, admits that the only way to order a SheWee Go is through Custom Divers. He also feels that limited advertising and online resources may affect its visibility in the market, especially with new divers.
It is unclear whether accessibility and marketing strategies are influencing popularity or if it is the effectiveness and/or convenience of the devices. These two products have never been tested by a third party, so it is unclear how these two would compare in a dive-for-dive test. Although the She-P seems to be more common, both devices have individuals who prefer one to the other, and both have their benefits and challenges.
Vassello feels that one of the limitations of the SheWee Go is that it is less effective and more prone to leaks if used in a seated position. While Kristen Matlock has used a She-P for all terrain vehicle (ATV or side-by-side) racing in the past, she prefers a new disposable catheter system that has not hit the market yet. A number of women also mentioned that sitting in the She-P can be uncomfortable and most urinate either standing or in proper trim (horizontal body position) while diving.
The Decision to Opt-Out
Whichever ECD was preferred, women reported that they did not use it on every dive. Depending on the goal of the dive, location, dive profile, environmental conditions, personal tolerance, and the ECD itself, the urination challenges divers had to consider varied. Becky Kagan Schott, five-time Emmy award-winning underwater director of photography, technical instructor, and owner of Liquid Productions, says her strategy involves planning dives to be short enough to eliminate the need to rely on anything, or nappies at most. “If I think the dive will run over 3 hours, or I’ll be suited up that long, I’ll decide on the diaper or She-P depending on where I’m diving,” Schott said. While she prefers to not use anything, she knows that is not always possible.
Each diver’s pre-dive urine ritual when diving without an ECD is as unique as the diver. Like many women, Lyzz Rooney, an instructor with UnderH2O and an operating room RN in Portland, urinates immediately before donning her suit if she is not applying the ECD. However, location matters, and she always dons the She-P for boat dives. “I can’t take my clothes off and dangle my bits off the side without embarrassment,” Rooney joked. Lauren Fanning, GUE instructor and marketing manager at Halcyon Diving Systems, uses her She-P for longer dives, no matter the location. But Fanning still makes sure she is appropriately hydrated and employs a ‘rule of three’ before getting into the water, urinating at least three times before the dive to ensure she can manage. She also emphasized that the ECD is an important piece of equipment for technical diving and that she “wouldn’t go into the water without a breathing device…[or] without the ability to urinate during a long dive.”
Female divers were more inclined to don ECDs on longer dives or when breaks between dives were considered too short. Long dives were defined by the length of time one could wait without having to urinate (the threshold) and the decompression obligation that would be incurred. According to survey participants, the threshold ranged from approximately 90 minutes to four hours. Good urination management is especially critical since divers may want to rest on the surface following decompression diving in order to off-gas before exiting and/or lifting heavy equipment. “When I’m teaching, most of the time I don’t bother with a [She-P],” explained Marissa Eckert, a tech and rebreather instructor and co-owner at Hidden Worlds Diving. However, “I’ve done 11-hour cave dives; a diaper will not stand up that long.” Rooney, on the other hand, who has been using a She-P for about 10 years, said, “I hook up every day of instruction since I know I’ll be in a suit for six or more hours.”
Nathalie Lasselin, cinematographer and explorer, spent two 15-hour days diving 70 km (43 mi) of the Saint Lawrence River in Québec. The Urban Water Odyssey, to bring awareness regarding water quality in Québec, involved over a year of planning, multiple sponsors, and a multi-member support team. A leak could have put an end to her carefully planned dive. After considering her options, she chose to dive with a She-P and backup. While she considered using an internally placed catheter, she was concerned about a catheter system failure, retrograde flow, and direct inoculation by cold, bacteria-filled river water.
Lasselin faced another challenge when the back of the device became unglued, a common issue experienced by She-P Classic users. Lasselin was also using a diver propulsion vehicle (DPV) attached to a crotch strap, which meant the strap was applying “constant friction and tension at the wrong place.” Laura James, the North American representative for She-P, stated that “tight harness waist belt/crotch strap combos…can contribute to success or failure rate.” Lasselin admits that the She-P did not work 100%, but it was the only option she felt she had. Her strategy also included adding various layers including two thongs (on each side of the She-P), a nappy, and latex underwear to secure the She-P and to contain leaks.
Extended dive times (e.g., dives greater than five hours) are likely to be beyond a diver’s threshold. Divers were also less inclined to withhold fluid intake in order to lower urine output prior to performing dives with decompression obligations. The primary concern reported was the potential impact that dehydration may have on the risk of decompression sickness. “Much of diving is about risk (uncertainty) management,” states Gareth Lock, owner, trainer and coach at Human in the System Consulting/The Human Diver. Lock feels that “divers try to limit their DCS risk by being correctly hydrated, and the use of an external catheter system allows that to be managed relatively well in male divers. Despite this, there are numerous stories of male divers not having a urination system and not hydrating properly as a consequence. For female divers, the solutions afforded to them are not the same.”
Nappies on their own “have limitations, especially for protracted and/or decompression dives,” said Nelly Williams, technical diver and co-owner of XOC-Ha in Yucatan, Mexico. Williams opts for the P-valve on longer dives “where proper hydration is essential.” Consequently, extended dive times and/or prolonged decompression might result in greater urine output. The increased output may be problematic if a low capacity nappy is used because the volume produced might be more than it can absorb. This could potentially lead to leaks or expose the skin to urine for a prolonged period of time.
To She-P or She-Wee?
According to Deborah Johnston, cave explorer with the Sydney University Speleological Society, motivation to use her She-P was dependent upon finding a balance between the perceived challenges and the benefits of being able to urinate during the dive. The decision to ditch or don the She-P was generally based on whether the dive time was long enough to tolerate the challenging site preparation and cleanup. She-P proper site preparation requires hair removal, removal of oil and moisture from the skin, application of an adhesive, and proper placement of the device. This still does not guarantee a leak-free dive, and the ECD or P-valve may still fail which may present a thermal risk to the diver. A majority of survey participants reported leaks, primarily from the perineum (backside). Although women used back up protection to manage leaks, they also expressed discontent with the need for the backup and the extra waste is created. Cleanup refers to the removal of adhesive residue and cleaning and storage of the ECD. “Cleaning up adhesive afterwards is my biggest complaint with a She-P,” Fanning admitted. Her frustration with the aftercare and adhesive cleanup is mirrored by many women.
Ease of use and good fit were the primary reasons cinematographer and explorer Jill Heinerth has been a SheWee Go user for over six years. While she admits there is no perfect solution, she “has had better luck with the SheWee Go and feels more comfortable” with it. Heinerth also admitted that site preparation and the need to glue the She-P in place seems particularly impractical in expeditionary diving. Indeed, women reported that frustration with site preparation and cleanup, poor device fit, and the likelihood of experiencing a leak were deciding factors for choosing the SheWee Go or nappies.
Availability can also be an issue. Gemma Thomas, an instructor located in Singapore, reported that the medical adhesive needed for the She-P was not available in that country. In addition, mature women may experience vulvovaginal atrophy as estrogen levels decline. Symptoms may include thinner, less elastic, and drier vulvar and vaginal tissues4. Changes may also occur following hormonal therapy which also makes the SheWee Go or nappies a potentially good option for some, since removing the device may lead to abrasions or tearing. One diver, who will remain anonymous, said that for her nappies were the only solution following estrogen reduction treatment for breast cancer.
Challenges and complications
Ideally, an effective ECD should be easy to apply and use, should perform without leaking, and should keep the skin reasonably dry. A device that is simple to maintain is a plus. Most importantly, ECDs should function without causing discomfort or injury. Unfortunately, the perfect option currently does not exist. Application and leaking seem to be the greatest sources of frustration with the external catheter ECD systems, although this is hardly an issue for women only. A 2010 survey of (predominantly male) pilots flying for the U.S. Air Force U-2 Reconnaissance Squadrons reported that 60% of individuals had problems with their ECDs including poor fit, leaking, and skin damage from extended contact with urine.5 Rooney added that while she has had leaks and P-valve failures, “the boys have had their fair share of both leaks and catastrophic failures [and] have their own trust issues with their systems too.”
That women suffer from poor fit and leakage should come as no surprise given the variation in female genital anatomy and the one-size-fits-all approach of ECDs. A quick review of biomedical literature available through PubMed returns measurements for normal female genital variation based on various factors including race, age, weight, and hormonal changes. Wendy Grossman, who has been cave diving for over 16 years, feels that not everyone understands that “not all vaginas are made equal.” Grossman wore a She-P for about 10 years before deciding to use nappies exclusively.
It seems that female anatomical variation may be underappreciated or perhaps under-recognized by ECD producers and female consumers alike. In fact, the lack of appreciation even inspired Jamie McCartney’s 2011 wall sculpture “The Great Wall of Vagina,” a 10-panelled wall sculpture comprised of the plaster casts of genitals from 400 female volunteers. Both Vassello, creator of the SheWee Go, and Heleen DeGraw, creator of the She-P, do feel that human error plays a role in failure rates. While leakage may be due to poor adhesion caused by improper area preparation, equipment interfering with the seal, and with general challenges placing the device, the real challenge may just be that one size does not fit all.
Other concerns reported with She-P use include skin irritation/burning caused by the adhesive, which are typically due to contact between the glue and freshly shaved/waxed skin. Rooney found that “on really long days with multiple dives, I’m prone to more leaks.” Women reported discomfort from having to sit on the ECD during surface intervals. Cases of catheter squeeze, urinary tract infections, and pneumaturia has also been reported with P-valve use in both men and women.3 According to personal reports, catheter squeezes were due to accidental closure of a specific type of P-valve (balanced valve) or deliberate closure in response to a leak prior to ascent. In these cases, the pain was accompanied by bruising.
While external systems provide the convenience of being able to urinate without disrobing, divers must consider the unique challenges associated with their environment. Immersion, pressure changes, and equipment restrictions can contribute to complications, particularly for women. Effective urination solutions are important not only for comfort but for functional and safety reasons as well. Divers ready to consider using an external urine collection device should talk to other divers, review available resources, and consider the possible tips and tricks available.
Tips for New Divers
- Don’t be afraid to ask questions; it may be an uncomfortable subject for some, but one that women should be free to discuss.
- Know your body: pay attention to your fluid intake, urination needs, and how environmental conditions impact your threshold.
- Test your preferred external urine collection device in the shower before your dive and perhaps take it for a dry test run.
- Choose the right tool for the job: make sure your nappy is the right size and has the correct capacity for the dive.
- Consider adding cleansing wipes to your tool kit: use them prior to She-P placement to remove oils from the skin or after to remove adhesive residue. Wipes are also useful for managing any accidents.
- Give yourself enough time to prep for She-P placement and to allow the glue to adhere properly.
- Perform a pre-dive system test: once you have donned your gear, ensure your P-valve system is functioning prior to entering the water.
- Adjust volume control: fully relaxing may cause the ECD cup to fill too fast creating some back pressure, possibly leading to leaks.
4. Marnach ML, Torgerson RR. Vulvovaginal Issues in Mature Women. Mayo Clin Proc. 2017; 92(3): 449-54.
5. Von Thesling GH, Coffman CB, Hundemer GL, Stuart RP. In-flight urine collection device: efficacy, maintenance, and complications in U-2 pilots. Aviat Space Environ Med. 2011; 82(2): 116-22.
Payal is a doctoral student in kinesiology at Université Laval exploring the impact of extreme environments on physiological adaptation, human performance, and health and safety. She is also a certified technical and cave diver. Her background in public health education and training as an Emergency Medical Technician guide her efforts to develop communication, outreach, and education products that use physiological concepts to improve diving safety.
Learning from Others’ Mistakes: The Power of Context-Rich “Second” Stories
Proper storytelling is a key to learning from the mistakes of others. Human Factors consultant and educator Gareth Lock explains the power of context-rich stories to inform and help us to develop the non-technical skills needed to make better decisions, communicate more clearly, and lead/teach more effectively.
by Gareth Lock
Header image courtesy of Gareth Lock. Divers from Red Sea Explorers’ examining a magnificent gorgonian coral.
Diving can be a fun, sociable, and peaceful activity; it can be challenging and technically difficult; and it can be a way of escaping the hustle and bustle of modern life. Sometimes new wrecks are discovered, caves have new line laid in them, new encounters with wildlife are experienced, and in many cases, courses are completed where both instructors and students have learned something new.
However, it can also be scary, harrowing and frightening if things don’t go to plan or if the plan was flawed in the first place.
Fortunately, the majority of dives which take place are the former and we consider the outcomes to be positive. If we think about it, the goal for every dive should be to surface, having had an enjoyable time, with gas reserves intact and no-one feeling physically or emotionally injured. But how do we achieve this goal considering the inherent risks we face while diving?
The easy answer would be to have effective training, to have the correct equipment, and to have and apply the right mindset. These three things together then lead to safe diving practices. You could say that the majority of safe diving practices and safely designed and configured equipment comes from feedback following accidents, incidents, and near misses. You only have to look at the work which the late, famed cave explorer Sheck Exley did in terms of cave diving fatalities and his “Blueprint for Survival” to see how procedures and equipment have evolved.
What do we learn?
There are accident and incident reports available to us. What do we learn from them? Bearing in mind that the majority of reports which divers see are either in social media or summarised in reports like the Divers Alert Network Annual Incident Report or the BS-AC Annual Incident Report.
For example, the following incident reports are written in a style similar to those you would find on social media or in an organization’s incident report.
An inexperienced diver entered the water to provide support for a guided dive to 24m. They got separated from their buddy, made a rapid ascent to the surface after nearly running out of gas. They were recovered on the boat without any symptoms of DCS being present.
A diver on the final dive of a rebreather training course entered the water from a dive boat. The diver swam to the side of the boat to receive their bailout cylinder to clip on. While sorting their gear out alongside the boat, they appeared to go unconscious and descend below the surface. The diver was recovered from 38 m/124 ft and despite CPR and first aid being applied, they were pronounced dead on arrival at the hospital ER. On inspection, the oxygen cylinder on their rebreather was found to be turned off and the controller logs showed that the pO2 had dropped to 0.05 while they were on the surface.
How much learning do you get from these reports? What emotions did you feel while reading them? What did you think was the primary cause of each of these events? If you were to choose two or three words to describe the causes, what would they be?
Human error? Complacency? Inexperience? Rushing? Not paying attention? Overconfidence? Naivety? Arrogance? Stupidity? Who was it? Where was the instructor? Were they certified? Which agency? Were they qualified?
All of these are normal responses, and they make up the first story.
The First Story
The first story is the narrative we hear, and we start to make immediate judgments on. We can’t help making judgments, even when we try not to. We make judgments because we compare the stories we’ve just read or heard to our own previous experiences. We match patterns to what we ‘know’ and then fill in the gaps with what we think happened, all the time thinking about whether it was the ‘right thing’ to do based on our own experiences.
This ‘filling in gaps’ is normal human behavior. Because our brains are constantly trying to make sense of the situation when we don’t have enough information about a scene or a situation, we reflect on what we’ve seen, read, and heard in the past and then make a best guess or closest fit. During this process, we will be subject to a number of biases, and one of the strongest at this stage is called confirmation bias. This is where we think we know the answer to the question, then as we read or hear something in the story that aligns with our reasoning, we stop looking any further because we have confirmed our suspicions.
In many cases, we carry on and don’t think anything of the learning opportunities presented because we know what happened, we know that ‘we wouldn’t do that’ because we would have spotted the issue before it became critical. We often make use of counterfactuals (could have, should have, and would have) to describe how the incident could have been prevented.
Unfortunately, this means that often we don’t learn. There is a difference between a lesson identified and a lesson learned—a lesson learned is where we make a conscious decision to accept how we do things based on the conditions and outcomes, or we actually put something in place which is different than what was there before and see how effective it is to resolve the problem encountered.
If we are to make improvements, we need to look at the errors, mistakes, and deviations that were made. However, we must recognize that errors are outcomes, not causes of adverse events. If we want to stop an adverse event from occurring, we need to look closer at the conditions which led to the error occurring i.e., the error-producing conditions.
The easiest way to look for error-producing conditions in an event that has already happened is to get those involved to tell context-rich stories. This becomes the second story.
The Second Story
Second stories look much deeper than what we first hear. They look at the context, the local rationality, the conditions, especially those conditions which might lead to errors. Ultimately, they expose the inherent weakness and gaps in any system, where the system includes people, paperwork, equipment, relationships, the environment and their interactions.
Second stories also highlight how divers and instructors are constantly adapting and changing their behaviors/actions to deal with the dynamic nature of diving. They describe ‘normal work’. This adaptation could be moving dive sites, increasing or reducing the time for a course, the order in which skills are taught or the amount of gas used/planned for a dive. Second stories describe the difference between ‘Work as Imagined’, which is what is written down, what is expected to happen, and against which compliance is assessed, and ‘Work as Done’ which is what actually happens in the real world and takes into account the pressures, drivers, and constraints which are faced by those on the dive or the course.
The easiest way to see what a second story looks like is to tell it, and the following account is the same recreational event as above but told as a second story.
An Advanced Open Water (AOW) diver with around 50 dives was acting as an ‘assistant’ to the instructor and dive-centre owner on a guided dive with five Open Water (OW) divers and recent graduates from the school they themselves had learned at. The AOW diver felt a social obligation to help the Open Water Scuba Instructor (OWSI) who was leading the dive, because the OWSI had done so much to help her conquer her fear of mask-clearing during her own training. However, she was also wary that, over time, her role had moved from being a diver on the trip to being almost the divemaster by helping other divers out, which she wasn’t trained to do. In addition, the instructor regularly asked her, at the last minute, to help out and change teams to ensure the ‘experience’ dives happened.
On this particular occasion, the AOW diver was buddied with a low-skilled OW diver who acted arrogantly and did not communicate well. In fact, she didn’t believe that three of the five on this trip should have received their OW certificates, given their poor in-water skills. As they approached the dive site, the visibility could be seen to be poor from the boat and the surface conditions weren’t great. The instructor said to the AOW diver, “Don’t lose the divers. I want you at the back shepherding them.”
They entered the water and descended to 24 m/78 ft and made their way in the poor visibility. On two occasions, the OW buddy had to be brought back down by the AOW diver as they ascended out of control. At one point, the OW diver turned around quickly and accidently knocked the AOW diver into the reef. Unfortunately, the AOW diver became entangled in some line there, and the OW diver swam off oblivious to the entanglement. When the five divers and instructor reached the shot-line ready to ascend, the instructor realized the AOW diver was missing. The instructor couldn’t trust the five divers to ascend on their own and didn’t have enough time to wait at the bottom and conduct a search, so the six ascended. On the surface, the buddied OW diver said that the AOW diver had swum off looking at fish in a certain area.
In the meantime, the AOW diver had managed to free herself; but in her panic, while stuck on the bottom, she breathed her gas down to almost zero and had to do a rapid ascent. She surfaced, feeling very scared and sick with panic, just as the instructor was speaking to the other six on the surface. On seeing the AOW diver break the surface, the instructor swam to her but turned and shouted at the other divers, admonishing them for abandoning their buddy on the bottom. The AOW diver felt very alone and wanted to give up diving as she was not given the opportunity to tell her side of the story.
Observations on potential contributory factors and error-producing conditions:
- Deviation of standards on the part of the instructor/dive-center owner taking OW divers to 24 m/78 ft, maybe driven because of the need to generate revenue and offer something unique.
- Authority gradient between the instructor and AOW diver meant that the AOW diver felt they couldn’t end the dive before they even got in the water or once in the water.
- Inferred peer pressure to help out when they weren’t qualified or experienced enough to act in a supervisory role.
- Poor technical skills on the part of the OW divers and the AOW limited their situation awareness to be aware of hazards and risks.
- Limited awareness on the part of the instructor regarding the location of all the divers during the dive.
- Positive note – good decision on the part of the instructor to ascend with the five OW divers in poor conditions and not keep them on the bottom or get them to ascend on their own.
A full account of the second event can be found here where you can also download a guide which contains more detail than the video covers and also gives you details on how to run a learning event at your dive center or in your own classes.
We can see that the learning opportunities have increased in the second stories. They allow certain issues to be identified like time pressures, financial pressures, peer-pressure, authority gradient, teamwork, leadership, decision-making and situation awareness. These aspects are rarely captured or recounted in the narratives we see online or in incident reports. There are a number of reasons:
- They are often considered ‘common sense’,
- Our brains are constantly looking for simple answers to complicated or complex problems, and one of the easiest ways to do this is to find an individual or piece of equipment to ‘blame’ rather than look wider.
- Those involved don’t consider these factors to be important so they don’t write them down.
- Those involved don’t know about these error-producing conditions or human factors so they don’t know to include them.
- There is no formalised and structured investigation process for diving incidents by diving organisations to facilitate the capture, analysis and sharing of second stories.
Telling second stories isn’t enough to create learning though. We have to work out how to change our own behaviors, and that is where the free materials and courses which The Human Diver provides come in. They help develop these non-technical skills in divers, instructors, instructor trainers, and dive center managers/owners to help them make better decisions, communicate more clearly and lead/teach more effectively. Ultimately, it is about having more fun on the dive, and ending each dive with the goal described at the start of this article intact and creating learning in the process.
Since 2011, Gareth has been on a mission to take the human factors and crew resource management lessons learned from his 25 year military aviation career and apply it to diving. In 2016, he formed The Human Diver with the goal to bring human factors, non-technical skills and a Just Culture to the diving industry via a number of different online and face-to-face programmes. Since then, he has trained more than 350 divers from across the globe in face-to-face programmes and nearly 1500 people are subscribed to his online micro-class. In March 2019, he published ‘Under Pressure: Diving Deeper with Human Factors’ which has sold more than 4000 copies and on 20 May 2020, the documentary ‘If Only…’ was released which tells the story of a tragic diving accident through the lens of human factors and a Just Culture. He has presented around the globe at dive shows and conferences to share his passion and knowledge. He has also acted as a subject matter expert on a number of military diving incidents and accidents focusing on the role of human factors.
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